I will upload the file Essay Example | Topics and Well Written Essays - 750 words

I will upload the file - Essay Example The orientation program will be conducted on all new employees upon arrival at the company. The orientation program covers a presentation on the company history, the mission statement, vision statement and goals. The program will also include a recruitment process, in which the employee learns about the scope of their new jobs, their personal responsibilities and rights. Another aspect of the orientation program is to familiarize the new employee with the organizational structure and the chain of command. The program will also include a visit to all the departments so that the employee can learn about their interdependence. After going through the orientation program, the employee is bound to be more comfortable working in the company. According to McDonald & Hite, training forms an integral part of any career development system since it lays the foundation for good performance within an organization (420). At Superior Roses, both new and current employees will undergo intensive training in their areas of specialization. As for the new employees, training will come right after the orientation process. As soon as the new employee settles in their specific department, then the department members under instruction from the departmental manager will guide the employee on how to go about their duties. For example, an employee joining the sales department will be trained on how to book customer orders, how to prepare order forms, and how to ensure proper shipment of flowers. The employee will also be trained on how to ensure proper coordination of activities in all departments to guarantee customer satisfaction. For those employees who have worked longer in the company, training will also be conducted to ensure that they keep up with variations in the industry. For example, the people within the production department, which basically deals with the production of flowers, will require frequent training on the effects of weather change on flower quality. Most